Customer Care - Download Help

Welcome to Clotilde online customer service. Follow the links below to find out all about electronic downloads. If you cannot find an answer to your question in the list below, please contact customer service via e-mail or call us toll free at (800) 545-4002. Your complete satisfaction is our goal at Clotilde.

Electronic Download Questions
Find out everything you need to know to purchase and download electronic downloads.

E-mail Questions
Find out why you have not received a confirmation e-mail.

Technical Help
Troubleshooting and computer configuration.

Website Questions
Find information on questions you may have regarding the site.

Special Instructions
Get specific help on software you are using.